Terms & Condition

• There are no liabilities held by any of the employees working with Surya Exporters regarding any purchase which is made from the website.
• A buyer should consult a General Physician before buying any medicine available at Surya Exporters online. It is important to have full disclosure with your doctor so that they can put you on a better and the most effective medication. This ensures the safety of the buyer.
• The pictures available on the website regarding a certain product is for reference purpose and may differ from product to product in person.
• The price mentioned on the website is in United States Dollars.
• The price mentioned below every product may change from time to time at the discretion of the seller.
• Surya Exporters reserves the right to cancel an order as well as refuse custom to any buyer without having to give a prior notice to do the same. In case, the buyer has already placed the order, a full refund is made by our team.
• The product information provided on each medicine is highly generic in nature and for anyone to take these medicines, it is important to consult a doctor before commencing or purchasing these products.

Surya Exporters offer ultimate confidentiality to all the clients by protecting each one of your privacy. The only information that we utilize is by providing our customers with the most suitable experience that they can get.

Each buyer who purchases medicine from our website is encouraged to sign up their own account with the name and email address. The account will also have the shipping address saved along with the payment method selected by the buyer.

At the time of signing up, the account is verified by sending a confirmation mail on the given email address.

Security : 

At Surya Exporters, the personal information of the client is asked for which is secured by the SSL encryption which safeguards the data that you are putting in your personal field. It is impossible for anyone to swoop in and steal the confidential data of the client. Data such as card information etc.is saved in the database in an encrypted form and is not usually stored in the website database, thus ensuring 100% safety for the customers.

Feedback and Comments :  

There is a feedback section on our website which enables our clients to share their feedback regarding a certain product. A comment can be made regarding the policies that we share. Every email made to us is responded to in a timely manner.

Shipping orders and Policy : 

There is a shipping fee for every order placed. The fee on each order depends on the weight of the order placed. Orders usually take a 10 day time to reach and should be ordered while keeping this timeline in view.

Rates : 

The rates mentioned regarding shipping and custom can change at any point. These prices show a certain fluctuation and should be checked from time to time. The orders are shipped to the home address, PO address etc. Mails that are sent in a military mail usually take longer because of the elaborate handling process of their mail. The shipment of each order is made within 2 days.

Shipping address : 

The address placed in the last order made through Surya Exporters shall be considered as the default one. This address can be changed at the time of the checkout as there is an option which confirms the shipping address. The address on which the order needs to be delivered changes the entire order and the timeline of the order. The medicines available at Surya Exporters are generic in nature. Surya Exporters do not deal with brand medication and the medicines available are highly generic in nature.

Delays because of Custom :

Surya Exporters do not hold any responsibility for the delay in the order if it has been made from your end by the government of your country. Delays made by the delivery service of the country are beyond the reach of Surya Exporters. In case the order is not received within 7 days after the delay, a reshipment or refund is made from our end if reported.

Customs Charges : 

You can be asked to pay theCustoms charges as according to the rules and regulation of the government. This payment policy will not concern Surya Exporters and will be strictly between you and the Customs Department of your country.